The person behind the framework
17 years. 6 industries. 3 global markets. One framework built from all of it.
My career began behind a microphone. I was a DJ on primetime radio shows across Asia, the Philippines and Brunei, hosting live shows, conducting interviews, building audiences across cities and cultures I was still learning to read.
Nobody handed me a marketing playbook. But looking back, that's exactly what I was doing. Ear on the ground, finger on the pulse of every street trend and cultural moment, with a front seat and a mic into pop culture as it was happening. I was figuring out how to make people listen, how to make content land differently in Manila than it did in Brunei, how to make an audience feel like you were talking to them directly when you were broadcasting to thousands.
I was marketing before I knew that's what it was called.
What I learned early and what has stayed with me across every role since is that different geographies are different puzzles. The same message, the same campaign, the same product can mean completely different things depending on where you are and who you're talking to. The interesting part was never the answer. It was the strategy of working it out.
That curiosity took me into luxury FMCG, where I built GTM strategy for some of the world's most prestigious British whisky brands across Asian markets, Taiwan, Singapore, China, and beyond. Each market was its own puzzle. What made The Dalmore resonate in Taipei was entirely different from what moved it in Shanghai. Understanding those nuances, letting culture and context guide strategy rather than overriding it, is how we took real market share in markets that don't give it up easily. No algorithm could have told me that. It came from being in the room, reading the room, and earning the trust of people whose world I was entering as a guest.
From there it was hospitality, professional services, fintech, media, and B2B SaaS. Across all of it I was brought in to figure out how to make marketing actually work in that specific context. That culture, that sales team, that commercial moment, that stage of growth.
And across all of it, I kept seeing the same thing.
Marketing teams working hard. Genuinely hard. Campaigns running, content going out, KPIs being hit. And somehow the pipeline barely moving. The revenue board unmoved. Sales and marketing existing in parallel rather than in service of the same goal.
The activity was real. The alignment wasn't.
That pattern, repeated across industries, continents, company sizes, is what eventually became RAM. Not a theory developed in a classroom. A framework built from watching the same misalignment play out across seventeen years and understanding, at a very human level, why it keeps happening and what it actually takes to fix it.
"The data tells you what happened, and experience tells you why. The real strategy is knowing what to do with both."
How I think about marketing
I'm a strong believer in lifelong learning as the route to staying genuinely good at this. The best marketers I've come across never stopped being students, of their audience, their craft, and the tools available to them. That includes staying curious about technology rather than being threatened by it.
AI and emerging tools are genuinely useful and I use them. But they work with the data they're given and they optimise for patterns. What they can't do is replace the accumulated understanding of how human beings actually think, decide, and change their minds, the kind of understanding that only comes from proximity to real people, in real businesses, making real commercial decisions under pressure.
I've spent seventeen years building that understanding across multiple industries and continents. Across cultures that approach trust, commerce, and relationship entirely differently from each other. Technology changes how we reach people. It has never changed people themselves. And no dataset in the world captures the full picture of human behaviour the way that direct, sustained, cross-cultural experience does.
That's what I bring into every engagement. Not just a framework. A point of view that's been tested across more contexts than most marketers ever encounter.
Based in Edinburgh, UK.
That's deliberate. Every client gets my full attention, not a slice of it. I'm based in Edinburgh but I've never really been limited by geography, most of my career has happened somewhere else entirely. I work with companies across the UK and remotely with teams around the world.
If you're wondering whether RAM is the right approach for your business, the best place to start is a conversation.
Book a discovery callBook a 30-minute discovery call. No pitch. No commitment. Just a conversation.